Go-to-market
Customer Success Manager
Own post-launch relationships — adoption, renewals, and the next growth opportunity for each account.
About the role
You’ll guide customers through launch milestones and health checks, surface product feedback, and coordinate escalations when needed.
What you’ll do
- Guide customers through launch milestones and health checks
- Surface product feedback and expansion opportunities
- Coordinate with support and delivery when issues need escalation
What you bring
- Experience in customer success or account management
- Strong relationship skills with clear follow-through
- Comfort translating customer needs into internal action
Apply
Share a bit about your background for the Customer Success Manager role. We’ll follow up within a few business days.
- Remote-first with async-friendly collaboration
- Portfolio, GitHub, or LinkedIn links are welcome
- Questions? Email hello@buildmeweb.com